Customer service - Frequently Asked Questions
1. Do you sell direct?
Yes. We are a “direct-to-you� vertical manufacturer who sells directly to our distributors and clients. We bypass wholesalers and re-distributors who add significant margins. With no middle man, you will most definitely save significant dollars to invest directly into your brand.
2. Do you offer volume discounts or free freight on case quantities?
Yes. We offer volume discounts negotiated on a case-by-case basis, considering factors such as run-rate, sustainable revenue, and depth and breadth of product styles and colors used. We currently do not offer a “free freight� program on case quantities.
3. Do you have a coded price list for ASI distributors?
Not at this time. However, we are developing this value-added service for our loyal ASI and PPAI distributors as a sales tool for their customers.
4. Do you give access to images, product descriptions and sizing charts on all of your products so that a distributor/client can add A+ product to their websites?
Yes. We absolutely allow the use of images, descriptions and size ranges for all of the products in all of the stock colors available on our website. If you don't find what you are looking for, please feel free to contact your friendly Customer Service Representative or Sales Executive at 1-800-227-3215
5. Do you have an in-house apparel design staff?
Yes. We have a very talented in-house apparel design staff. We also use third-party resources as well to keep ideas fresh, fashion-forward and on the cutting edge. We’re most certain that you’ll be very pleased with our in-house design staff and custom solutions team.